MAI PARTNER CHANNEL

Shipping Estimates and Considerations

Within the MAI Partner Channel, we pride ourselves on quick and efficient order delivery, ensuring a seamless shopping experience for our valued customers. When it comes to digital purchases, we understand that time is of the essence. Normally, you can expect your digital products to be available within one hour of placing your order. However, in some cases, due to the intricacies of our order processing system, it may take up to twelve hours for your purchase to arrive. Rest assured, we are constantly working behind the scenes to optimize our systems and minimize any delays.

For our standard purchases, we aim to have your items in your hands within 10-14 days. Our dedicated shipping team operates with precision and care, ensuring your order is processed and dispatched promptly. However, in the rare event that there may be unforeseen circumstances causing a delay, we will notify you promptly to keep you informed and reassured.

When it comes to bulk purchases, we understand that additional factors come into play. Depending on the quantities involved and any special considerations or product handoff required with the benefactor organizations or beneficiary organizations, the delivery timeframe may extend to 15-28 days. We understand the importance of these materials and the impact they can have, which is why we take the necessary steps to ensure a smooth and efficient process, including any necessary communication and coordination.

At Mission Acts, in the spirit of Staying On Mission and Staying On Message, the satisfaction of our Partners is our utmost priority. We continuously strive to provide you with the best possible service, ensuring that your purchases are delivered in a timely manner. Should you have any questions or concerns regarding our shipping policies or any other aspect of our service, please do not hesitate to get in touch with our friendly customer support team. We are here to assist you every step of the way.